Feel free to contact us below. Our FAQs should be able to answer most of your general enquiries

Q. What are Serviced Apartments?

Q. What can I expect in my apartment?

Q.How far in advance do I have to book my apartment?

Q. How do I pay for the booking?

Q. How do I book an apartment?

Q. How do I make a group booking?

Q. Is it possible to view an apartment before booking?

Q. Do you offer corporate rates?

Q. Are there any other costs?

Q. What other services can I expect?

Q. How do I check into the apartment?

Q. What credit card details must I supply?

Q. How do I amend my booking?

Q. How do I cancel my reservation?

What are Serviced Apartments?

A Serviced Apartment is a self-contained apartment comprising a living area, bedroom, bathroom and kitchen – a home from home. The apartments are referred to as being 'serviced' because they are managed and maintained for you, in a similar way to what you would expect from a hotel room. Apartments can be booked quickly and easily, just as you'd book a hotel.

Apartments vary in size from studios - one room containing both the sleeping and lounge areas, with a separate bathroom - through to one-, two- and three-bedroom apartments with a separate lounge. All of the apartments have a Plasma Digital TV and DVD player, some have internet access. Some apartments with more than one bedroom have more than one bathroom: you can always ask us about this when you book. Kitchens are equipped with a full cooker, microwave, kettle, toaster, fridge-freezer, cutlery and crockery (including plates, cups, glasses, pots and pans). All have washer-dryers. All apartments have a kitchen; in the case of the studios this is referred to as a kitchenette, as it is not fully equipped.

All our apartments have hairdryers, and iron / ironing boards.

There is a high demand for apartment accommodation, as more and more people are now realising the many benefits of this type of accommodation when compared to a hotel. Therefore, we advise that you book as far in advance as possible, to avoid disappointment. Of course, we will certainly deal with last-minute bookings, but we may not be able to obtain availability on some occasions. We'll do our best to find you a suitable alternative, though!

Our apartments can be booked in the same way as a hotel room. This involves using a credit card to guarantee your reservation. Your card will NOT be charged until you arrive at the apartment, where you can arrange to pay by card or cash - whichever method is appropriate to you.

If you have any questions or simply prefer to book by phone, you can give us a call and our expert client advisors will be happy to help. Alternatively, it is quick and easy to book online Once your booking has been received, the apartment will be reserved, subject to availability. You will receive a confirmation e-mail telling you of your confirmed apartment booking and providing you with all the details you need. You will also receive a booking reference number and the address of the apartment. Note: Your email confirmation will usually be with you the same day if you booked between 10:00 and 18:00 GMT, Monday to Friday. If you have booked outside of these times, your email notification will arrive the following morning, or on the following Monday if you booked during the weekend or after 18:00 GMT on Friday. We will always try to get the confirmation to you as soon as possible.

If you want to make a booking for a group of people, please contact one of our client advisors to discuss your requirements - you may submit an enquiry form, email us, or call us.

Yes. Please contact one of our client advisors to arrange a viewing - you may submit an enquiry form, email us, or call us.

The vast majority of our rates are preferred rates. This is due to the high volume of apartments we sell and the quality of the relationships we have with the apartments. We will always negotiate further discounts on your behalf for longer stays, group bookings, and instances where your company is likely to use one particular apartment on a regular basis. To discuss, please call to speak to a Sales Manager, on 07717043213

All utility bills are included in the rates. Other facilities and services, such as car parking and grocery shopping, may also be chargeable.

We can offer, dinner reservations, dry cleaning, grocery shopping, DVD rental, flowers / chocolates / wine / champagne on arrival, or feel free to contact us and request something else extra special.

All of our apartments are only a few minutes away from where you will need to check-in, which is at Simple, Tib Street, Manchester M4 1LA. Simple is a Cafe  Bar open from 11am till 11pm. Please note CHECK IN is after 3pm and CHECK OUT  is before 11am.

We require the credit card number, CVV security code, expiry date and also the full name and billing address of the credit card holder.

You can contact us by email, telephone or fax with any amendments you require, for example, if you want to add nights to your booking, or change the apartment type. We cannot, however, guarantee availability if you require extra nights. If you wish to reduce the number of nights booked, you may be subject to a cancellation charge, but we will always do our best to help you.

To cancel a reservation, please contact us as soon as possible by telephone or email, quoting your booking reference number (also contained within our email).